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See what Helpware team costs 

Compare a fully loaded US support agent with a Helpware agent in Manila or Cebu. Our number includes recruiting, training, team leads, QA, facilities, and technology. You see the real total, not a teaser hourly rate. 

The real math on one support agent.
Line item
US in-house 
Helpware Philippines
Base salary 
$45,000-55,000/yr
Included in one rate 
Benefits and payroll taxes
+25-30% 
Included
Recruiting and onboarding 
$4,000-6,000 per hire 
Included
Training and QA program
Your team's time 
Included, 8 dedicated training rooms 
Team lead and management layer 
Extra headcount 
Included
Workspace, equipment, IT 
8,000-12,000/yr
Included
Fully loaded annual cost 
~$65,000-80,000 
~$18,000-30,000