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Page 16

Stay ahead with the latest trends, insights, and data shaping the future of customer experience—all in one place.

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AIAI AutomationBack OfficeBPOCall CenterContent SecurityCustomer ExperienceCustomer SupportData AnnotationDigital CXDiscovery phaseEcommerceEmployee ManagementFintechGamingHealthcareLeadershipMarketingPublic SectorSaaSSoftware developmentTop Rankings
Authors
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Alexei Piskunov
VP of Marketing
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Jeremy Ogle
SVP of CX Consulting
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Nataliia Zemlianska
Content Strategist
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Nick Mannella
CRO
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Robert Nash
CEO
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20 Sep, 2022 Phone vs. Live Chat: Which is Better for Providing Good Customer Service?
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Nataliia Zemlianska
Content Strategist
15 Sep, 2022 Retailers Need to Care About Low-Effort Customer Experiences
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Jeremy Ogle
SVP of CX Consulting
13 Sep, 2022 Provide Premium Customer Interactions with these QA Tools
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Nataliia Zemlianska
Content Strategist
08 Sep, 2022 How Streamlined Onboarding Can Win You Customers for Life
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Nataliia Zemlianska
Content Strategist
06 Sep, 2022 7 Reasons Healthcare Industries Should Outsource Customer Support
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Nataliia Zemlianska
Content Strategist
30 Aug, 2022 9 Best Chat Tools to Improve Customer Service
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Nataliia Zemlianska
Content Strategist
23 Aug, 2022 Things the Healthcare Industry Can Learn from Retail CX
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Jeremy Ogle
SVP of CX Consulting
18 Aug, 2022 Scaling Up Customer Support to Handle the Holiday Shopping Surge
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Nataliia Zemlianska
Content Strategist
16 Aug, 2022 3 Trends Currently Shaping the Digital Health Industry
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Nataliia Zemlianska
Content Strategist
09 Aug, 2022 Proven Ways to Increase Your Customer Lifetime Value
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Nataliia Zemlianska
Content Strategist
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Company news

Explore our latest company updates—key milestones that mark our ongoing growth and industry impact.

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06 Mar, 2026 Helpware Reinvents Itself as a Global AI-Enabled BPM Company
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02 Apr, 2025 Helpware Named by Clutch One of Top 100 Fastest-Growing Companies for 2025
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11 Nov, 2024 Helpware Opens Official Location in Guam

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